Google
- data saturated age
- enables us to examine our work habits and office quirks
- employee performance optimization
- work is more and more team based
- groups innovate, find mistakes and find better solutions faster
- groups report better results and higher job satisfaction
- Googles People Operations
- study every aspect of peoples lives, what makes good employees and managers
- Project Aristotle
- study hundreds of Google’s teams
- couldn’t find an answer, the “who” didn’t matter
- group norms
- “unwritten rule”
- “team’s culture”
- successful groups
- “equality in distribution of conversational turn-talking” everyone speaks roughly the same amount of time
- high “average social sensitivity” skilled at intuiting how others felt based on tone of voice
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